
VBoss Admin Guide 69
Chapter 6
User Knowledge Base
End Users
I am on a Mac computer, and cannot view the videos in my player.
Mac viewers may need to download Flip4Mac in order to run Windows Media content. If you
are using the JW player, viewers will need to download Microsoft Silverlight, available from
http://www.Microsoft.com/silverlight
How do I enlarge the video to full screen?
You can click the small icon at the bottom right of the video player, next to the volume bar,
to enlarge any video in a JW Player to full screen. To enlarge a video in a Windows Media
style player, just double-click on the video. Please note that the quality of your video will be
reduced by stretching the video beyond the original width and length of the video.
How do I return from full screen video to normal size video viewer?
Hit the ESC key.
Can I use the Netscape browser to watch videos on VBoss?
This website is compatible with the Netscape browser. However, you may encounter some
technical difficulties or reduced functionality. To have the best video viewing experience with
VBoss, we recommend that you use Internet Explorer version 6.0 and above or Firefox
version 2.0
Can I use my Apple Macintosh to watch videos on this web site?
This website is currently optimized for Mac users with OS X running Firefox version 2.0 or
Safari version 3.0 and above. You may need to download the Flip4Mac plug-in to enable
playback of Windows Media content, or Silverlight for playback of multiple forms of
content. The latest version of Silverlight is available from http://www.Microsoft.com/
silverlight
Can I use the AOL browser to watch videos on this website?
This website is not designed to work on the AOL browser. Therefore, you may encounter
some technical difficulties. To be fully compatible with the VBoss site, we recommend that
you use Microsoft Internet Explorer version 6.0 and above.
How do I check the amount of bandwidth supported by my network?
You can always go to http://www.speakeasy.net/speedtest and select the closest city to your
location. The speedtest will then display both the “download” and “upload” capacity of your
network. Please note that the result is a snapshot of the exact moment that you are doing the
test. Other demands on your network at any time can cause your available bandwidth to
fluctuate.
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