
Admin Knowledge Base
VBoss Admin Guide 61
How do I return from full screen video to normal size video viewer?
Hit the ESC key.
Can I use the Netscape browser to watch videos on VBoss?
This website is compatible with the Netscape browser. However, you may encounter some
technical difficulties or reduced functionality. To have the best video viewing experience with
VBoss, we recommend that you use Internet Explorer version 6.0 and above or Firefox
version 2.0
Can I use my Apple Macintosh to watch videos on this web site?
This website is currently optimized for Mac users with OS X running Firefox version 2.0 or
Safari version 3.0 and above. You may need to download the Flip4Mac plug-in to enable
playback of Windows Media content, or Silverlight for playback of multiple forms of
content. The latest version of Silverlight is available from http://www.Microsoft.com/
silverlight
Can I use the AOL browser to watch videos on this website?
This website is not designed to work on the AOL browser. Therefore, you may encounter
some technical difficulties. To be fully compatible with the VBoss site, we recommend that
you use Microsoft Internet Explorer version 6.0 and above.
Where do I get the MAC address to register the VBrick WM appliance with my
network administrator?
The MAC address is displayed on the LCD panel of the VBrick appliance. Please note that
you might have to wait through a cycle of information to get to the MAC address display on
the LCD panel.
Where do I get the VBrick’s IP address to register the VBrick WM appliance
with my network administrator?
The IP address is displayed on the LCD panel of the VBrick appliance. Please note that you
might have to wait through a cycle of information to get to the IP address display on the
LCD panel.
How do I check the amount of bandwidth supported by my network?
You can always go to http://www.speakeasy.net/speedtest and select the closest city to your
location. The speedtest will then display both the “download” and “upload” capacity of your
network. Please note that the result is a snapshot of the exact moment that you are doing the
test. Other demands on your network at any time can cause your available bandwidth to
fluctuate.
Can I download videos from the VBoss sites to my computer?
All videos are currently available in a streaming format only. Therefore, you can view the
videos but you can not download the files to your computer. Please note that viewers have
the right to view the videos but do not have the legal rights to download the videos.
What does bandwidth mean and what is the difference between 300k and 500k?
Bandwidth is a term used to describe connection speed to the Internet. The numbers 300k,
500k and others describe the minimum Internet connection you need to experience the
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