
VBoss Admin Guide 59
Chapter 5
Admin Knowledge Base
Channel Administrators
I forgot my username and password and cannot log in to my channel account.
If you cannot log in to your account, click the Forgot Password link on the login page, and an
e-mail will be sent to the Channel Administrator’s mail account. If you forget the mail
address that you used to sign up for the VBoss service, contact VBoss support at 203-303-
0222
Where can I find the link to my page to give to my viewers?
The link to your viewing page (if not syndicating out your player see article below for how to
syndicate) is available at the top of the Channel Admin client. This link will only show the
Active player. Only one player can be active at one time. Non-Active players can still be
syndicated.
How can I show my VBoss video on another website than the Portal page?
1. The best way to embed a player that you have created with VBoss into your web page is
to syndicate that player to your site. Go to your Video Players menu, and click the
Syndication link for the player that you would like to use. Fill in your contact
information, and the website that you want this player to show up on. Note that the
syndication code provided will only work for that single domain, for security as well as
reporting purposes.
2. Your viewers can request a copy of your player to display on their own site by clicking the
Contact Us to Syndicate This Content link at the very bottom of your player window.
They will also need to enter their contact information, and the website on which they
want to show your player. If approved, this player will only work on the single domain
provided.
3. To approve or deny the syndication requests that have been submitted for your players,
go to the Syndication Requests menu from your Channel Admin Console. You can also
review your syndication requests by player name by going to the Manage Syndication
menu.
4. You may allow or prevent others from requesting to syndicate your content by going to
the Player Syndication tab in your Player Setup window. Enable or disable the syndication
request link on the bottom of your player window by checking or un-checking the Enable
Syndication Link on Player box.
How can I record and publish my live broadcast as an archive?
You can create Event Schedules in your Channel Management Console, and in this event
setup, you can select whether you would like to record the event, and at what video rates you
would like to record. You can also select whether to automatically send the archive of the
video via FTP to our servers as soon as your recording ends. If you select to auto-FTP your
video, it will show up in your Unpublished Videos menu as soon as it has finished uploading.
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