
60 © 2010 VBrick Systems, Inc.
From here, you may choose to add this video to your Asset Library. You will then add
metatags to this video, adding title, description, and copyright info, as well as a thumbnail
image, to make it easier to find among your published videos.
How can I view my live video broadcast inside of my company?
1. By default, your unicast stream, which will only be viewable from within your own
network, will be http://YourVBrick’sIPAddress:8080/vbrickvideo1 (If your VBrick is
displaying, on the front LCD Panel, that your Box IP Address is 192.168.1.2, go to http:/
/192.168.1.2:8080/vbrickvideo1
to view your unicast stream). Please note that this is
not a multicast stream, and will use just as much bandwidth within your network as the
VBoss stream will use when viewed over the internet.
2. If you need to set up Multicast viewing, please contact VBoss support at 203-303-0222
I am on a Mac computer and cannot view the videos in my player.
Mac viewers may need to download Flip4Mac in order to run Windows Media content. If you
are using the JW player, viewers will need to download Microsoft Silverlight, available from
http://www.Microsoft.com/silverlight
I cannot use the downloadable Upload Manager Application.
The downloadable upload manager runs in Windows only. If you are using a Mac computer,
please use the web-based upload manager.
My VBrick appliance won’t power up:
Please call VBrick Support at 203-303-0222
I entered the URL for my viewing page, but got a Technical Difficulties page.
1. Check that you have no typos in the URL. Or just click the link at the top of the Channel
Admin Console to view your Portal page.
2. Make sure that you have already set up a Video Playlist, as well as a Video Player, for your
content. Nothing will display on your Portal page until you set these up.
3. Make sure that the Playlist that you want to use is the one selected for the Player that you
want to use.
4. Make sure that the Player that you want to use is set as the Active Player.
I am having a problem viewing my reports.
1. Reporting may be delayed up to 48 hours after an event.
2. Your reports may return errors until 48 hours after your content has been viewed.
3. If you have not broadcasted an event yet, or you have no stored content in your Video
Playlists, syndicated players, or pay-per-view videos, the respective reports will be blank,
and may return errors for that reason.
How do I enlarge the video to full screen?
You can click the small icon at the bottom right of the video player, next to the volume bar,
to enlarge any video in a JW Player to full screen. To enlarge a video in a Windows Media
style player, just double-click on the video. Please note that the quality of your video will be
reduced by stretching the video beyond the original width and length of the video.
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