VBrick Systems VB5000 Series Manual de usuario descargar pdf (Pagina 72)

Why is the VBoss video viewer cutoff at the bottom of my monitor?

1. The bottom of VBoss video viewer may appear cutoff if your computer's screen

resolution is set to 800x600 pixels or less. To adjust your screen size, complete the

following steps:

2. To Change the Screen Resolution for Windows XP users:

a. Click the Start button at the bottom left of your desktop.

b. Click on Settings and Control Panel.

c. Click on the Display icon.

d. Click on the Settings tab.

e. Put the mouse on top of the arrow on "Screen Area" and move it towards "More".

Choose 1024x768 pixels.

f. Click OK.

g. Click OK again on the confirmation message. The screen will turn completely black

for a few seconds.

h. Click YES on another confirmation message within 15 seconds, otherwise the

change will not take effect.

i. Open a browser and return to a VBoss site.

Note: You can change these settings at any time.

3. To Change The Screen Resolution for MAC OS X users:

a. Click the Apple icon button at the top left of your desktop.

b. Click on System Preferences.

c. Click on the “Displays” icon in the “Hardware” section

d. Click on any of settings larger than 1024 x 768 accommodate your video window.

e. Close the window and return to the VBoss site.

Can my office's firewall be blocking the video?

1. Your company may have a firewall that is configured so that either you cannot connect to

the video servers or video traffic is prohibited on your network. Check with your

network administrator to see if there are any known issues with watching video.

2. If streaming video is blocked within your network, and the VBrick appliance is inside

your firewall, you will have to allow the video stream to go through your proxy server, by

registering either your VBrick appliance's MAC address or its IP address with your

network administrator, as well as enable both outbound streaming from the brick, and

inbound streaming from streamos.com

3. If the VBrick is not in your network, but you want to view the video, please allow

inbound streaming from streamos.com

What about my office computer? Could it be the problem?

If your computer is running Microsoft Windows NT, Windows 2000, Windows XP

Professional or Windows 2003 server and you are not logged onto your office computer as

an administrator or as a member of the administrator group, then the Microsoft Windows

Media Player on your computer may not be able to automatically download the codecs

required to view the video. Under these circumstances, you will need to (a) have your network

administrator install Microsoft Windows Media Player 9 on your computer (or the Microsoft

Windows Media Player 9 codec pack if your computer is running Windows NT) or (b) have

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